AQW 3927/22-27 Written question to the Minister for Communities

To ask the Minister for Communities (i) when was the last Warm Homes Customer Satisfaction Survey conducted by the Housing Executive; and (ii) what were the results of this survey.

Asked by John Blair MLA on 3 October 2022

  • Answered
  • Written
Tabled
3 October 2022
Answer due by
18 October 2022
Answered
18 October 202215 days after tabling
Department
Department for Communities
Priority question
No

Answer

The Warm Homes Scheme was replaced by the Affordable Warmth Scheme in 2014. The last Warm Homes Customer Satisfaction Survey was carried out by the Housing Executive in 2013.

The full 2013 survey is available on the Housing Executive’s website at Warm Homes Customer Satisfaction Survey 2013

(https://www.nihe.gov.uk/Documents/Research/Warm-homes-survey/2013-warm-homes-customer-satisfaction-survey)

Official sources